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By Jovanni Juárez - Mon, 12/08/2025 - 06:30
Customer-centricity demands listening to real-time customer signals and acting on the customer agenda to drive loyalty, writes Jovanni Juárez.
https://mexicobusiness.news/tag/personalization
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By Marco Gelosi - Mon, 12/08/2025 - 06:00
AI is transforming Mexico's lifestyle furniture sector, driving design and personalization for a better customer experience, writes Marco Gelosi.
By Héctor Tinjacá - Wed, 12/03/2025 - 06:30
Latin American e-commerce success hinges on 5 levers: AI, RMNs, c-commerce, payment fragmentation, and omnichannel logistics. Hector Tinjacá explains.
By Juan Jorge Soto - Mon, 12/01/2025 - 06:30
To unlock AI’s full power as a competitive advantage, businesses must view it as a strategic investment in revenue generation, writes Juan Jorge Soto.
By Nick Grassi - Wed, 11/19/2025 - 06:00
Open banking is the financial sector's future. To survive, banks must invest in APIs, data security, and fintech collaboration, writes Nick Grassi.
By Diego Valverde - Tue, 11/11/2025 - 10:00
Infobip targets Mexico as a priority market, leveraging WhatsApp Business for AI-driven, omnichannel B2C communication across Latin America.
By Mauricio Medina - Mon, 11/03/2025 - 09:00
Auto financing in Mexico is shifting to personalized leasing as millennials and Gen Z prioritize flexibility, writes Mauricio Medina.
By Fernando Lledó - Thu, 10/09/2025 - 07:00
A customer-centric approach is vital in healthcare as strategies like personalization and trust drive loyalty and growth, writes Fernando Lledó.
By Adriana Alarcón - Tue, 09/02/2025 - 10:30
Digitalization is not optional; it is essential to meet client expectations and strengthen supply chain transparency, says AGUNSA’s Pablo Shaer.
By Mónica Castro Zaragoza - Fri, 08/29/2025 - 06:00
AI has already profoundly changed the finance industry. Now, it is also fundamentally redefining finance. Mónica Castro Zaragoza explains.
