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By Mariana Allende - Wed, 08/27/2025 - 15:27

Mexico’s insurance sector eyes growth via tech and innovation to boost penetration and improve risk management, says Interesse.

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https://mexicobusiness.news/tag/virtual-assistants

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By Pedro Alvarez - Mon, 06/30/2025 - 08:30

AI is enhancing personalized services, improving efficiency, and addressing fraud while navigating evolving regulations, writes Pedro Alvarez.

By Rodrigo Esponda Cascajares - Mon, 06/30/2025 - 07:30

As AI transforms the travel industry, providing digital experiences, and optimizing efficiency and personalization - Rodrigo Esponda Cascajares.

By MBN Staff - Wed, 04/23/2025 - 11:07

Atento strengthens its Mexican presence with a digital transformation model for insurance, integrating AI, automation, and process optimization

By Sofía Garduño - Wed, 04/02/2025 - 08:50

AI virtual assistants can boost efficiency, support HR, and streamline processes, but their adoption has been limited by costs and data security.

By Diego Valverde - Fri, 03/28/2025 - 11:25

Concentrix expands in Mexico with a new hub in Queretaro and the introduction of iX Hello, a Gen AI suite to enhance business productivity.

By Diego Valverde - Thu, 03/27/2025 - 10:10

Automation complements human touch, enhances processes, and ensures smooth AI-driven interactions, says Tony Suárez, CEO, ESMTCX

By Martín Cruz - Wed, 02/12/2025 - 07:30

AI enhances patient care by streamlining visits, follow-ups, and billing, creating a seamless and supportive experience, writes Martin Cruz.

By Javier Cordero - Tue, 02/11/2025 - 07:30

As technology advances, AI applications will continue to expand into both personal and professional settings, writes Javier Cordero.

By Diego Valverde - Mon, 01/13/2025 - 09:30

Seventy-five percent of Mexican consumers would engage more with AI if it offered a personalized experience, reveals Zendesk's study.