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Conversational AI is Reshaping In-House Company Dynamics
By Jaime Navarro - Mon, 04/22/2024 - 10:00
Conversational AI is providing seamless and customized experiences for teams and users alike, writes Jaime Navarro.
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AI and the Future of Work
By Monica French - Thu, 07/06/2023 - 11:00
New tech disruption will change how we work, write, brainstorm — almost everything. Monica French explores our preparedness for this digital tsunami.
Zendesk Launches New Software for Dynamic, Interactive CX
By José Escobedo - Thu, 06/29/2023 - 12:59
Conversational commerce connects brands and buyers through digital shopping with direct support, marketing and sales, all in one conversation.
The Rise of WhatsApp as a Superapp
By Jaime Navarro - Wed, 05/31/2023 - 09:00
Hang on tight, as the next couple of years are going to be crucial for the future of B2C transactions, writes Jaime Navarro.
Truora Launches Chatbot Connecting WhatsApp, ChatGPT
By Sofía Hanna - Tue, 04/18/2023 - 16:34
Truora's free WhatsApp chatbot will allow users in Latin America to interact directly with ChatGPT.

What ChatGPT and AI Mean for Banking
By Juan Miguel Guerra - Fri, 02/24/2023 - 09:00
AI is transforming banking to make them more secure and efficient. ChatGPT, ML and more can unlock huge potential, writes Juan Miguel Guerra.
How to Get Juice Out of LinkedIn
By Fernando Thompson - Tue, 02/21/2023 - 10:00
For business professionals, LinkedIn should be the social network of choice. Fernando Thompson outlines his tips to take full advantage.
How to Implement a Successful Telemedicine Program
By Carina Reverter - Fri, 12/02/2022 - 11:00
Telemedicine requires knowing the target population of the program well and adapting the model for successful implementation, writes Carina Reverter.
5 Surprising Findings About the Digital Physician in Mexico
By Enrique Culebro - Tue, 11/29/2022 - 10:00
The medical practice is evolving and the digital transformation is here for the healthcare professional, writes Enrique Culebro.
Transforming Real Estate Through Virtual Assistants, CRMs
By Víctor Hugo Prieto Cano - Thu, 09/29/2022 - 13:00
Automation allows us to get the most out of our time on a daily basis, and this is also true for real estate, writes Víctor Hugo Prieto.