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AI Agents, Smart Automation Boost Customer Experience
By Mariana Allende - Thu, 10/16/2025 - 09:34
AI agents enhance client loyalty and provide Latin American businesses with the visibility they need to grow, says Zendesk’s Alan Schulte.
https://mexicobusiness.news/tag/zendesk
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The future of AI: Where AI is Headed and How it Will Impact CX
By Sofía Hanna - Wed, 05/03/2023 - 17:32
AI can improve customer experience (CX) but has risks. A proactive approach can mitigate those risks by adjusting AI systems in response to data.