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Leading Talent With Data Intelligence: From Governance to Action

By Carlos Sanchez - Techshare
CEO

STORY INLINE POST

Carlos Sanchez By Carlos Sanchez | CEO - Fri, 05/23/2025 - 08:00

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What if I told you that true leadership isn't about intuition, but how we view data?

We live in an era where data is everywhere. 

Organizations have amazing tools at their disposal: Power BI, Excel, R, Python, Tableau, Qlick.; however, in many human resources teams, an uncomfortable feeling persists: We're not making better decisions, we're just making more dashboards.

Why is this happening?

Because the big challenge is not just analyzing data.

It's working with it strategically.

It's using it to understand talent, drive potential, and lead with evidence.

That's data governance.

And that's what we're called to master in human resources.

 

Data Governance: From Principles to Practice

Let's be clear: Data governance is not an Excel spreadsheet with validated fields.

Nor is it an isolated policy that lives on the IT desk.

Governing data means turning information into something useful, reliable, and actionable.

It means providing structure, assigning responsibilities, standardizing definitions, and above all, turning talent data into decisions that matter.

And in HR, that looks like this:

  • When we can identify with certainty who is ready to grow, do so quickly… — and know that that decision is not a whim, it is evidence.

  • When the executive committee not only receives a shortlist for succession, but understands why those names are there. They can visually review trajectories, indicators, skills, and with a single click make a strategic decision.

  • When an operations leader doesn't ask for “the org chart,” but navigates in real time through their team's skills map. They decide who to move, develop, or support based on evidence.

That's data governance.

It's not control.

It's structured trust.

And most importantly, it doesn't isolate HR. It integrates it into the business decision-making system.

 

Visualization: The Language That Makes Talent Visible

“If data isn't understood ... it doesn't exist.

And if it doesn't drive a decision ... it doesn't matter.”

Although we generate data on performance, work climate, turnover, compensation, and skills, true talent often remains hidden.

Why? Because we lock it away in tables, dissolve it into averages, and lose it among columns that have no shape or meaning.

That's why we must learn to speak a new language: the language of data visualization.

Not as a technique, but as a tool of strategic power.

 

The Visual Vocabulary: Every Graph Tells a Story

Every graph you use is a narrative.

And the data ... is the words:

  • Bars compare

  • Lines show evolution

  • Waterfalls explain impact

  • Matrices cross dimensions that were previously separate

  • Network diagrams reveal invisible links

  • Heat maps identify areas of tension or energy

  • Talent maps allow us to see relationships that we previously only intuited

  • Advanced applications extract data from multiple systems to create person-to-position relationship models. Thus, in a succession committee, decisions can be made with a single click, based on algorithms designed for the business.

As in any language, using the wrong word can ruin the message.

A poorly chosen chart can cause mistrust or confusion.

A well-designed graphic can transform decisions.

 

Visual Grammar: Intention, Clarity, and Focus

It's not just what we show ... It's how we show it.

A powerful visualization has rules. It has rhythm. It has intention.

That's why, when we design graphics for decision-making, we ask ourselves these essential questions:

  1. Is there a visual hierarchy?

  2. Do we know where to look first?

  3. Does color guide or confuse?

  4. Is it there to reinforce the message or just to “look pretty”?

  5. Is the graphic full of noise?

  6. Are there unnecessary shadows, duplicate captions, a thousand distracting labels?

The difference isn't in the data.

It's in the intention.

Good visual grammar builds trust.

It silences the noise.

And it makes the complex clear.

 

Data Storytelling: Designing Decisions, Not Dashboards

No graphic stands alone.

It needs context. Sequence. Purpose.

A good graphic is like a scene from a movie:

It doesn't tell you everything.

But it makes it clear what's happening — and what should happen next.

That's data storytelling.

And it answers three key questions:

  • What do you want me to see?

  • What do you want me to feel?

  • What do you want them to do next?

When you put those three things together, visualization stops being a report

 and becomes a visually triggered decision.

Because a chart is not PowerPoint.

It's not BI.

It's not decoration.

It's an act of strategic communication.

 

What Does a Data Culture Look Like in HR?

So far, we've talked about visualization, intention, and data-driven decisions.

But, what does a truly data-driven culture look like?

You can't tell by the number of dashboards.

You can tell by people's behavior.

And I'll tell you how it feels:

  • You feel it when leaders don't argue about opinions, but about facts.

  • You feel it when talent conversations don't start with “I think” but with “the data shows.”

  • You feel it when a succession meeting is not an emotional roller coaster but a strategic analysis.

 

How Do Teams Behave in a Data Culture?

  • The HR department does not request data by email...

  • because it already has a live, governed, and reliable model.

  • A plant leader does not call to ask “how much someone earns”...

  • because they have clear, secure, and standardized access.

  • The steering committee doesn't question the report...

  • because it knows where the data comes from, how it was defined, and who is accountable for it.

And most powerful of all:

Decisions aren't postponed.

Because the evidence is there: clear, shared, and ready to act on.

How do you know if you've achieved this?

If you want to know if your organization has a data culture, don't look at the system. Listen to the conversations.

If data is present when talking about performance, potential, turnover, or succession, then data governance is not a project.

It's a way of thinking.

And that is the foundation of all transformation.

 

Conclusion: Governing Data Is Governing the Future

And we come to the end.

Perhaps the most important idea I want to leave you with today is this:

Governing data is governing decisions.

And governing decisions is governing the future of talent.

In HR, every time we make a decision — about a person, a team, a structure — we are shaping the destiny of an organization.

And the most delicate thing is that we do it with information, 

or with its absence.

That's why data governance is not a luxury.

It's not a fad.

It's not an isolated project.

It's a strategic necessity.

When data is well governed:

  • There is no doubt about what each indicator means.

  • There is no confusion about its origin.

  • There are no surprises in reports.

  • And most importantly: there is trust.

Trust in the conversation.

Trust in the decision.

Trust in the direction.

And that is the essence of leading with data intelligence.

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