Six in 10 Employees at Top Workplaces Embrace AI Tools

There is a growing enthusiasm among employees at top-rated workplaces to adopt AI tools, according to a Great Place to Work survey. The survey indicates that six out of 10 employees are eager to use AI in their work. However, only three in 10 reported that their employers are investing in training to effectively use these technologies.

Great Place to Work, which assessed employee experiences in over 125 organizations, underscores that employees who quickly adapt to changes and new technologies are more prevalent in workplaces recognized for their excellence. This year’s survey, which included responses from nearly 2.2 million employees across more than 30 countries in Latin America, highlights that eight out of 10 employees at these top workplaces feel involved in decisions affecting them, and nine out of 10 believe their organizations actively collaborate on new ideas. In contrast, only 50% of employees in typical workplaces reported similar levels of engagement and collaboration.

The survey’s data represents the work experiences of 3.8 million employees throughout Latin America, including Mexico. These responses were gathered through confidential surveys evaluating aspects such as trust, innovation, company values, and leadership.

Great Place to Work categorizes organizations into three groups based on size: small to medium-sized enterprises, large companies, and multinational corporations. Multinational organizations are additionally assessed on their efforts to maintain high workplace standards across various countries in the region. To qualify, multinational firms must appear on at least three national lists within Latin America and have a global workforce of at least 1,000 employees, with a minimum of 40% located outside their home country.

This year’s results highlight a significant shift in the workplace dynamic, reflecting a growing acceptance and expectation for AI integration. Despite this enthusiasm, there is a clear need for increased investment in employee training to fully leverage AI's potential, as indicated by the disparity between employees' readiness and their employers' support.