Drawing Mexico’s Digital Shift Through Open-Source Tech

Q: How hasSUSE's position evolved in the Mexican market considering the growing demand for open-source solutions?
A: We have established ourselves as a strategic partner in Latin America, particularly in Mexico, by delivering open-source platforms that drive digital transformation, infrastructure modernization, and hybrid multicloud scalability with strong security and compliance. Our deep experience across financial services, telecommunications, retail, and manufacturing, combined with a strengthened local partner ecosystem and specialized talent, positions us as a trusted ally that enables organizations to advance technologically while preserving freedom of choice and independence.

Q: Which sectors in Mexico are showing greater maturity or openness toward open source-based enterprise solutions?
A: Financial services, telecommunications, and retail lead in adopting open-source enterprise solutions due to their need for scalable, secure, and cost-efficient IT infrastructure. Financial institutions are migrating core systems to open source to comply with regulations and improve customer experience, while telecoms and retailers leverage these solutions to innovate network management and optimize omnichannel commerce, respectively, driving operational resilience and digital competitiveness.

Q: What success stories exemplify SUSE’s achievements in these sectors?
A: CEMEX’s adopted SUSE Linux Enterprise Server for SAP Applications to standardize and modernize its SAP environment, enhancing availability, security, and scalability. This way the company accelerated its digital transformation while reducing costs and compliance risks. We also enabled Mexican banks, telecoms, and retailers to modernize infrastructure, shorten time-to-market for digital services, and improve operational resilience, demonstrating the tangible business value of enterprise open source.

Q: What technical advantages does SUSE Linux Enterprise offer over other distributions in terms of performance, security, and compatibility?
A: SUSE Linux Enterprise distinguishes itself through superior performance and reliability for mission-critical workloads, especially SAP environments. Features like Live Kernel Patching, automated compliance verification, proactive vulnerability management, and integrated high-availability clustering for SAP HANA ensure maximum uptime and security. Additionally, our proactive support anticipates incidents before impact, and we offer premium 24/7 local support in Spanish for Mexican clients.

Q: How do cloud-native solutions, such as Rancher and K3s, help Mexican companies accelerate Kubernetes adoption in production?
A: Rancher simplifies multi-cluster Kubernetes management at scale, reducing operational complexity, while K3s enables lightweight Kubernetes deployment in edge and resource-constrained environments typical of remote or industrial Mexican sites. Together, these tools democratize cloud-native adoption, promote interoperability, avoid vendor lock-in, and drive innovation across manufacturing, telecommunications, and financial sectors.

Q: What specific capabilities does SUSE Edge Suite include to address the challenges of connectivity, latency, and management in remote deployments?
A: SUSE Edge Suite provides centralized orchestration, real-time monitoring, and automated updates designed for environments with intermittent connectivity. It ensures consistent security and performance across distributed remote sites. These tools are crucial for sectors like manufacturing and logistics that require low-latency local processing combined with centralized governance and regulatory compliance, enabling seamless integration between edge, core, and cloud infrastructures.

Q: How does SUSE AI Suite help facilitate the deployment of AI models in real enterprise environments?
A: SUSE AI Suite supports scalable AI model deployment across hybrid, cloud, and edge infrastructures, prioritizing data sovereignty and regulatory compliance critical in Mexico. It also offers automated lifecycle management, integration with existing data pipelines, and resource observability to enable rapid experimentation with AI use cases like predictive maintenance and fraud detection. Importantly, it operates as an open platform allowing secure execution of preferred AI models, ensuring flexibility and operational transparency.

Q: How prepared is the Mexican business ecosystem for the adoption of open-source tools in their path to achieve secure and autonomous digital transformation?
A: Mexican companies increasingly recognize open source as a strategic enabler of flexibility, security, and independence for innovation and competitiveness. The ecosystem’s maturity has evolved from viewing open source as a cost alternative to embracing it as a catalyst for innovation and reduced vendor lock-in. Our local presence and partner ecosystem have been instrumental in building internal capabilities, shifting challenges from technology to cultural change management, thereby enabling secure, autonomous adoption aligned with business objectives.

Q: What impact will the adoption of container-based architectures and Kubernetes have on the way companies operate in Mexico?
A: Kubernetes is fundamentally transforming enterprise application development and deployment by enabling the shift from monolithic to microservices architectures, accelerating software delivery, and facilitating DevOps and continuous delivery practices. Its abstraction layer supports multicloud environments, allowing integration with existing solutions like OpenShift or cloud-native Kubernetes services. Rancher further adds value by managing diverse clusters centrally, driving faster innovation cycles and infrastructure efficiency in Latin American companies.

Q: What do you consider will be the main technologies or social factors that will mark the evolution of the Mexican and Latin American market in 2026?
A: We anticipate accelerated adoption of cloud-native, multicloud, and edge computing architectures, particularly in manufacturing, telecom, and retail. Enterprise AI will become strategic for innovation and efficiency, with increasing real-world AI deployments beyond chatbots. Kubernetes are expected to dominate AI implementations. Our customer data suggests that by 2030, half of global AI workloads will be containerized, a trend set to impact the region significantly.

Q: What are SUSE's priorities in Mexico and Latin America for the second half of 2025 in terms of expansion and brand strengthening?
A: Our priorities include expanding strategic alliances and strengthening the local partner ecosystem to deliver integrated solutions that address enterprise challenges, especially in regulated sectors like financial services, healthcare, and government. We are investing in local talent and geographic expansion beyond Mexico City to Guadalajara and Monterrey, enhancing customer success through dedicated leadership and evolving our portfolio to meet market-specific needs, positioning us as a key digital transformation partner.

Q: What strategies are you implementing to strengthen your local partner ecosystem?
A: We focus on offering comprehensive training, certification, and collaborative programs that empower partners, providing advanced technical skills and market-ready solutions tailored to Mexico’s needs. Recent investments have tripled our partner presence, with ongoing efforts to onboard additional partners for broader geographic coverage and industry specialization. These investments will enable us to deliver innovative, high-value solutions to clients while driving open-source adoption across diverse sectors.