From Legacy to Intelligence: Mexico’s Shift Toward Smart Systems

Q: How is GFT Technologies positioning itself within Mexico's digital transformation ecosystem?

A: GFT Technologies is a strategic, innovative partner, embedding an AI mindset into our approach to support the industry's transformation. We are the bridge between business and technology, applying advanced solutions to measurable business models. We are specialists with deep strength in the banking and manufacturing sectors. We leverage our global ecosystem and strategic alliances with key partners, including major cloud providers, to adapt the most effective global solutions to the specific needs of the Mexican market, focusing on how cloud migration positively impacts clients' business outcomes.

Q: What relevance does the Mexican market have within GFT Technologies' global network, and what characteristics make Mexico a strategic point for digital expansion in the region? 

A: Mexico is fundamental to our global strategy, which aims to double revenue in four years. Our ambition in the country is to more than double our participation. The market has a large domestic economy and a powerful geoeconomic position, which is central to nearshoring. We are developing Mexico as a critical "smart shop" hub within our delivery model. Leveraging the nation's deep technical talent pool and universities, we see Mexico as a highly relevant center for exporting high-value services, particularly to the broader North America region.

Q: GFT Technologies defines itself as an "AI-centric" company. What does this concept mean in practical terms for your enterprise clients, and how does it translate into tangible value? 

A: Being AI-centric required a fundamental mindset shift, which started with our own internal transformation. We are moving beyond experimentation and are actively applying AI to deliver tangible value. For example, our Wynxx platform increases software development productivity by 40% to 50%, breaking the linear relationship between revenue growth and headcount and helping clients optimize budgets. When implementing complex projects, such as core banking modernizations in Mexico, which is akin to a heart transplant for a bank, we integrate AI to accelerate processes like credit risk analysis, client onboarding, and service personalization. 

Q: How are GFT Technologies’ platforms, like Wynxx and Credit Risk Assistant, helping to accelerate AI adoption in the Mexican business environment? 

A: Wynxx is a productivity accelerator; it helps clients build their own solutions much faster and with higher quality, including user stories, vulnerability assessments, and documentation. The Credit Risk Assistant is applied AI. It is not a tool for building, but rather the intelligence itself packaged as a solution. We provide deep expertise on business variables when adapting this solution, accelerating the client's time-to-value by deploying AI directly into their operations.

Q: How does GFT Technologies address the challenges of migration, modernization, and cloud infrastructure coordination for large enterprises? 

A: The key challenge is transforming legacy systems, which varies by sector. Banking, for example, faces heavy regulatory constraints, while manufacturing is moving quickly toward operational efficiency. About 72% of manufacturers seek these gains, and we are deploying solutions for predictive maintenance and AI-based defect inspection, the latter in alliance with Google. Our approach is holistic: we first present the clear business benefit of modernization. Then, we support the entire journey, providing the planning, architecture, governance, and integration.

Q: How do you assess the evolution of technology talent in Mexico in relation to the new demands for specialization in AI, cloud, and cybersecurity? 

A: Mexico, like nearly every country, faces a gap between the high demand for new specializations and the number of professionals already trained in them. This is a normal cycle; there will always be a delay between a technology’s emergence and a workforce fully prepared to meet the demand. This challenge can be mitigated. Mexico possesses an important and relevant pool of students and engineers. The solution requires a concerted effort from industry, government, and companies like ours to focus on specialized training and mitigate the risk of talent shortage.

Q: What technology trends are redefining the future of the business landscape in Mexico? 

A: There are three defining trends. First, everyone will move to the cloud, which is a natural progression as providers improve services, security, and pricing, creating the foundation for AI. Second, data is determinant. AI is nothing without data, but the focus must shift from mere collection to better interpretation for true personalization and understanding the customer. Third is responsibility. As applications become more intelligent "agents" that make decisions, we must be accountable for the information we use.

Q: How does GFT Technologies ensure the responsible governance of data and robust cybersecurity within its platforms?

A: When we defined our AI strategy, the goal was to be the most responsible AI company. This starts at day zero with clear policies on how to treat data and govern decisions, supported by a strong internal acculturation process. We also utilize continuous validation tools. We mandate these practices internally first; only as we mature these processes do we share this knowledge and offer these solutions to our clients.

Q: While nearshoring is often associated with manufacturing, it is also a powerful driver for IT and digital service delivery. How is GFT Technologies leveraging this trend, and what makes Mexico a strategic hub for your global delivery model?

A: We utilize a "smart shop" model. Mexico is the most strategic hub in that network. Its geoeconomic position — adjacent to the world’s largest economy and acting as a partner to the United States, while also holding connections to Asia, Latin America, and the European Union — is unparalleled. While other countries might temporarily offer slightly more competitive costs, Mexico’s differentiation is strategic. The local talent is capable of managing complex, large-scale projects, facing major clients directly, and simultaneously administering delivery teams from other nations.

Q: What are the main lines of growth and expansion that GFT Technologies Mexico plans to achieve by 2026, in terms of both sectors and solutions? 

A: Our growth strategy is focused on three key sectors. First, the financial market, where our ambition is to be present in practically all major clients in Mexico, leveraging both organic and inorganic strategies to achieve a Top 3 market position. Second is the insurance sector, which faces a large need for transformation in automation and data, and where we are strongly positioned. Third, we are planning a significant entry into the manufacturing market for 2026, using our AI and cloud offerings.

Our alliance strategy is crucial to this expansion. Organically, we reinforce our presence by working closely with our core banking partners, including Oracle Flex, Thought Machine, Pismo, and Mambu. Inorganically, we are actively looking at local Mexican companies with strategic, differentiating software solutions in the financial sector. The idea is to acquire capabilities that, when connected to our partner offerings, allow us to provide clients with a complete, end-to-end solution for a core digital transformation.

GFT Technologies is a global technology consultancy that specializes in digital transformation and AI with over 12,000 experts in 20 countries, focusing on modernization, the cloud, and responsible automation.