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Marketing is No Longer a Funnel, It's a Loop

By Shelley Pursell - Hubspot
Director Marketing for Latam and Iberia

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Shelley Pursell By Shelley Pursell | Director of Marketing for Latam and Iberia - Thu, 10/30/2025 - 09:00

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Inbound marketing ruled digital strategy for years. Attract, nurture, convert through valuable content. Then the world shifted.

Dead? No. Evolving.

And that evolution, driven by artificial intelligence and rapidly shifting digital habits, forces us to rethink everything from strategy to execution.

In Mexico, the numbers tell the story. With an internet penetration rate of 83.3% and over 93 million active social media users (70.7% of the population), the fight for attention has never been more intense or more fragmented.

The old conversion funnel simply isn't enough in a world where digital journeys don't start (or end) with Google. They start with TikTok, Instagram, YouTube, or even AI-generated answers. Users aren't looking for your website anymore. They expect brands to meet them where they are.

Enter Loop Marketing

The solution to this fragmentation isn't abandoning inbound, it's evolving it.

HubSpot, a pioneer of the approach, now champions what it calls Loop Marketing, a methodology built around a continuous cycle of attraction, adaptation, amplification, and optimization. A loop that never stops spinning and mirrors the fast-paced rhythm of digital consumption.

It makes sense. Today's marketing demands deep brand definition, AI-powered personalization, omnichannel presence, and above all, an ability to learn and pivot in real time.

Having a well-ranked blog doesn't cut it anymore. You need to show up in the formats your audience consumes — short videos, podcasts, curated newsletters, even chatbot responses — and do it with messaging that hits with surgical precision.

The AI Question

This brings us to the uncomfortable question: Can AI replace the human strategist?

No. But it's transforming the role completely.

AI can't replicate the intuition, empathy, or cultural awareness of a skilled creative. But it can amplify their impact, reduce costs, and make data-driven decisions at a speed no traditional team could match.

It's not about choosing humans or machines, it's about learning to work together.

Hyper-personalization is no longer optional, it's survival. In Mexico, apps like WhatsApp boast over 90% user penetration, while Facebook and Instagram sit above 80%. That leaves less and less room for generic messaging.

Audiences now expect experiences that feel tailor-made. And that level of relevance only comes from integrating technology, data, and creativity.

The Risks We Can't Ignore

But it's not all optimism. There are risks.

In this race to capture attention and optimize every interaction, where does authenticity go? Can smaller brands keep up with the relentless pace of content production and analysis? What happens to the user experience when every move is pre-programmed by an algorithm?

These are questions we don't yet have answers for, but they absolutely need to be part of the conversation.

What It Means for You

What's clear is that inbound marketing isn't dead, it just stopped standing still. Its core values — educating, adding value, building trust — still matter. But applying them today takes more than good content. It requires speed, distribution, constant learning, and a mindset ready for change.

Loop Marketing isn't just another tactic, it's a new way of thinking. One that acknowledges we no longer live in a linear world. Marketing, like digital life, moves in cycles.

Adapting to that movement? That's not your competitive edge anymore, it's your entry fee.

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