Open-Source Models Enhance Security, Transformation

Q: How ready is the Mexican business landscape to adopt technology? 
A: In Mexico, more and more companies are recognizing that competitiveness is achieved through the adoption of information technologies. The key is digitalization and, in particular, the cloud, which offers reduced costs, simplified operation, and remarkable efficiency. Information technology not only improves the internal management of companies, but also enables them to better understand market trends and competition, positioning them to respond with agility to the demands of the business environment.

Q: How would you describe Red Hat's position in the Mexican market, and what were its main achievements last year? 
A: Red Hat has consolidated a leadership position in the Mexican market, offering open source solutions that allow companies to manage their IT systems with flexibility, agility, and portability in hybrid cloud environments. Over the last year, we have achieved 35-40% growth, well above the average for the Mexican IT market, reflecting our ability to meet the innovation and agility needs of companies of all sizes, from large corporations to startups.

Q: What recent innovations has Red Hat integrated to guarantee these results?
A: We have empowered our solutions by integrating open AI models, combining our already robust cloud infrastructure with tools that enable enterprises to innovate and compete more effectively. This combination of flexibility in technology resource management and innovation capability has been key to attracting a wide range of customers and sustaining our accelerated growth in the market.

Q: What key differences have you noticed in Mexico compared to other markets?
A: The Mexican market has shown a significant evolution, with a growing understanding of the importance of intangible assets, such as software. Companies historically prioritized investments in tangible assets, such as machinery and logistics, but Mexican companies are now embracing advanced information technologies, such as data analytics and AI.

Q: How has Red Hat adjusted its solutions and services to address the specific needs of the Mexican market?
A: Red Hat has focused its efforts on providing solutions that facilitate the digital transformation, leveraging the cloud and AI to offer Mexican companies the flexibility and agility they require in a competitive environment. We have adapted our solutions to support the adoption of advanced technologies, allowing companies to efficiently manage their resources and make informed decisions based on data. 

Q: What are the biggest challenges Mexican companies face on their path to digital transformation? 
A: The main challenge is the shortage of talent specialized in information technology. Although there is a growing recognition of the importance of technology, there are not enough professionals in systems engineering and data analytics to keep up with demand. This could limit companies from taking full advantage of emerging technologies and maintain their competitiveness in the global market.

Q: How have Mexican companies achieved outstanding results using Red Hat solutions? 
A: Nine out of the 10 largest banks in Mexico use our solutions for their digital and mobile banking platforms. Many financial Institutions have implemented our technology to improve their efficiency and reduce operating costs, transforming not only their businesses, but the financial industry as a whole. Major retailers have also adopted our open source solutions, achieving greater agility and efficiency in their operations.

Q: What specific aspects would you highlight as the biggest innovations within the Red Hat portfolio?
A: Our key innovations include OpenShift, a development framework that enables enterprises to create, deploy, and scale cloud-native solutions with great agility. In addition, Red Hat Enterprise Linux is the basis for 80% of the world's operating systems. Our offering also expands into process automation and one-of-a-kind open AI, which enables enterprises to continuously adapt and improve their technology solutions. 

Q: How does Red Hat ensure that its open source solutions are secure and meet the security standards demanded by large enterprises?
A: While some people may have concerns regarding security with open source solutions, the reality is that our solutions are developed by a vast global community that is constantly working to innovate and strengthen security. This community includes both those seeking to improve security and those trying to find vulnerabilities, which enriches the testing and continuous improvement process. For example, many US intelligence agencies, such as the Federal Bureau of Investigation (FBI) and the Central Intelligence Agency (CIA), rely on open source solutions because of their high level of security. 

At Red Hat, we do not offer finished products, but highly tested raw materials for companies to develop their own security and encryption systems. Major hacks do not usually occur on open source systems, and our solutions, such as OpenShift, include additional layers of security that make them extremely reliable.

Q: What benefits do open source systems provide for Mexican SMEs?
A: Open source systems offer SMEs the ability to access world-class technology without the high costs associated with proprietary solutions, allowing them to customize and tailor solutions to their specific needs without relying on a single vendor. Open source also fosters innovation and collaboration, enabling SMEs to remain competitive in an ever-changing environment. 

Q: What are Red Hat's plans to continue strengthening its presence in Mexico in the short term? 
A: We have several plans, including a significant investment in our local operations. We are entering joint ventures with major partners who represent 80% of our turnover in Mexico. Since the pandemic, we have experienced considerable growth, doubling the number of employees in our Mexican offices. We are also increasing our strategic alliances to reach more corners of the country, which will allow us to scale more effectively to meet the growing demand for our solutions.

Q: What are Red Hat's projections for next year in the Mexican market?
A: We project a 30% increase in our number of employees and a 40% increase in our total investment in the country. This growth reflects our strategy to continue expanding our presence and operational capacity in Mexico, which is essential to meet the growing demand for our technology solutions. Our long-term vision is to continue investing in Mexico, taking advantage of the favorable investment environment and the great local talent to consolidate our position in the market.

Mexico, with its potential and dynamism, needs to adopt open source models to drive efficiency and innovation in its companies. This approach not only offers advanced technological solutions, but also fosters a culture of collaboration and creativity that can quickly transform organizations. By integrating open source, Mexican companies not only improve their technology, but also adopt a working model that promotes synergy and agility, accelerating their evolution and competitiveness in a global market.