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From Efficiency to Impact: The Power of Data, Tech in Fleet Ops

By Lorena Ruiz - S-fleet
Operations Director

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Lorena Ruiz By Lorena Ruiz | Operations Director - Fri, 11/22/2024 - 10:00

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Nine months have passed since S·Fleet joined Numaris, marking the beginning of a new chapter where we started to envision data not only as a standalone asset but as a foundational element that could be integrated and expanded upon through the collective knowledge and operations of our partner companies. Although we had considered the potential of data-driven solutions before, this integration has made it far more accessible and actionable. Now, under one collaborative framework, the possibilities for impact have become real, compelling us to think beyond cost efficiency and vehicle oversight to the profound, human impact of these advancements on the people who rely on and operate these vehicles every day.

While there is much to be said about the operational and business advantages of an efficient, up-to-date fleet, I am particularly drawn to the ways our work ultimately supports people. Technology should aim to improve lives, so I’ve focused this article on the broader human benefits of our data-driven, technology-enhanced solutions for mobility and fleet management.

Efficient Routes and Fuel Optimization

In my experience — both in my current role and previous projects — many organizations, including those in delivery and public transport, still rely on traditional methods for route planning, such as spreadsheets or even manual notes. However, today’s technology offers numerous tools that can make route design more precise, efficient, and adaptive. Shifting to data-driven route planning doesn’t just make logistical sense; it creates real benefits for both drivers and the organization.

In cases where companies adopt efficient route planning, I’ve observed fuel savings of up to 20%, as these adjustments typically reduce travel distances, address inefficient driving behaviors, and avoid highly congested areas. With GPS technology, fleet operators gain a real-time view of vehicle locations, driving speeds, and idle times, allowing them to make smarter route decisions and limit unnecessary mileage.

The resulting fuel savings and reduced vehicle wear are the most visible gains, but the benefits extend further. With fewer emissions, sustainable mobility practices become the norm, contributing positively to environmental goals. For drivers, optimized routes mean less time on the road, which translates to reduced stress and a healthier work-life balance — tangible improvements to the quality of their daily lives.

Proactive Maintenance, Safer Vehicles

By incorporating telemetric data into our fleet management systems, we can streamline maintenance planning to keep vehicles in prime condition. Predictive scheduling, driven by vehicle use and mileage data, helps us prevent breakdowns and other operational surprises. This shift increases vehicle reliability, reduces service interruptions, and ultimately translates to fewer delays and increased satisfaction for clients. For operators, a well-maintained vehicle provides peace of mind, enhancing both safety and comfort.

It might be worth including a special mention of trucks. Trucks adhering to a rigorous maintenance schedule can significantly reduce emissions, especially those used in heavy-duty applications. Maintenance of engines, tire pressure, and fuel systems in these vehicles is critical, as heavy-duty trucks are major sources of nitrogen oxides (NOₓ) and particulate matter — pollutants directly linked to respiratory health issues in affected populations. Fleet managers who prioritize regular maintenance are not only supporting business efficiency but also playing an essential role in protecting public health and the environment.

On an environmental level, a fleet of properly maintained vehicles produces fewer emissions and operates with a reduced carbon footprint, adding another layer to our sustainability efforts. These cumulative effects promote responsible environmental practices within the organization, improving the company’s overall standing and helping contribute to cleaner air for everyone.

Transparency and Compliance

One of the advantages of integrated vehicle data is enhanced transparency around operational compliance. By tracking fuel consumption, toll expenses, driver rotation patterns, accident history, and document renewals, we gain a comprehensive view of fleet activity. This visibility allows us to address compliance gaps, establish accountability, and ensure adherence to required standards, which benefits both internal processes and public trust.

For drivers, this transparency means an embedded culture of accountability and a greater awareness of the rules, fostering respect for industry regulations. Externally, stakeholders are reassured by our commitment to high standards, which strengthens trust in our brand. Positive reputational effects flow from this compliance-driven transparency, creating a virtuous cycle of trust and performance.
 

Automating for Strategic Focus

A key challenge we address when collaborating with clients is understanding their operational processes in depth. Once we establish this understanding, we move to data collection, using metrics that spotlight their areas for improvement. But beyond diagnostics, we look to automate repetitive tasks, whether validations, reminders, reporting, or approvals, to enhance overall efficiency.

Automating these mechanical tasks frees employees from repetitive work, allowing them to focus on higher-impact strategic activities. They can direct their efforts toward data analysis, service innovation, and client relations, aligning more closely with the company’s long-term goals. This pivot also boosts employee engagement and productivity, as staff can invest more in meaningful, satisfying work, creating an environment conducive to both personal and professional growth.

Conclusion

After years of working in this sector, I'm convinced that prioritizing environmental responsibility helps companies build a stronger reputation and gain greater trust with clients. It also positions them to better align with evolving regulations and industry standards.

In my career, I’ve always been drawn to projects that drive positive change, and this journey is no different. While the primary focus of fleet management is often on the business’ financial gains, I am gratified to see how these innovations also enhance people's lives. From more free time to new growth opportunities and reduced stress, the positive effects are real and lasting. Although there is still a long road ahead, I am proud to be part of a transformative industry where each advancement brings us closer to our goal: creating a future where technology supports people first.

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