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AI, Customization: Keys for Contact Center Revolution
By Diego Valverde - Thu, 03/27/2025 - 10:10
Automation complements human touch, enhances processes, and ensures smooth AI-driven interactions, says Tony Suárez, CEO, ESMTCX
https://mexicobusiness.news/tag/bots
More AI, Cloud & Data
Is Artificial Intelligence a Possible Enemy of My Company?
By Angel Israel Gutierrez - Wed, 03/15/2023 - 15:00
How safe is AI for users and could it produce something harmful for an individual, company, or institution. Angel Israel Gutierrez looks at the issue.
Mastering the Art of Customer Conversations
By Pablo Estévez Hinojosa - Tue, 11/08/2022 - 10:00
Now that brands have discovered messaging experiences as a new way of connecting with their target audience, they have to master the skill.
Transforming Real Estate Through Virtual Assistants, CRMs
By Víctor Hugo Prieto Cano - Thu, 09/29/2022 - 13:00
Automation allows us to get the most out of our time on a daily basis, and this is also true for real estate, writes Víctor Hugo Prieto.
GUS Brings Chatbots to All Industries
By Alfonso Núñez - Tue, 01/18/2022 - 10:56
AI can improve almost any area of a business as long as it is fully understood and deployed, says GUS’ Pablo Estevez.