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Digital Segmentation: One Size Does Not Fit All
By Mauricio Martínez - Wed, 12/13/2023 - 10:00
With the digital transformation, embrace segmentation will unlock new horizons of success and sustainability, writes Mónica Martínez.
https://mexicobusiness.news/tag/client-experience
More Professional Services
How Lawyers Can Improve Client Experience
By Mariano Werner - Tue, 02/28/2023 - 15:00
Lawyers can consciously choose how to play the game, writes Mariano Werner, who looks at three ways to improve the client experience.
Delivering Hyper Personalized CX By Orchestrating Experiences
By Antonio Gozain - Wed, 11/09/2022 - 19:00
In today’s competitive retail landscape, companies must offer value through the orchestration of the client experience, says Genesys’ Óscar Parra.