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PROFECO Recovers MX$260,000 in Airline Complaints This Summer
By MBN Staff - Tue, 07/22/2025 - 17:17
Since July 11, PROFECO has issued 1,849 advisories and recovered MX$260,000 for airline-related complaints during Mexico’s summer travel season
https://mexicobusiness.news/tag/consumer-rights
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Uber Faces Scrutiny Over Post-Reform Fare Increase
By Aura Moreno - Fri, 07/18/2025 - 11:35
Uber's 7% fare hike is being criticized by Mexican authorities for violating labor reform commitments and lacking transparency.
PROFECO, Lawmakers Met to Align Practices to Protect Consumers
By MBN Staff - Tue, 07/15/2025 - 16:54
Congress members call for expanding PROFECO’s authority and outreach, particularly among underserved communities.
ANUEE Protests in CDMX, Demands Fair Rates, Debt Relief
By MBN Staff - Tue, 07/15/2025 - 16:46
ANUEE protests in Mexico City, urging fair rates, debt cancellation, renationalization, and recognition of electricity as a human right
France Fines Shein US$47 Million Over Misleading Discounts
By MBN Staff - Tue, 07/08/2025 - 09:38
France fines Shein US$47.2 million for deceptive discount practices after a year-long consumer protection probe.
Mexico’s CANAERO, PROFECO Team Up for Fairer Airline Practices
By MBN Staff - Mon, 06/23/2025 - 14:04
CANAERO and PROFECO sign an agreement to improve airline practices, ensuring price transparency, fair terms, and consumer rights protection in Mexico
Mexico to Review Airline Overbooking Laws, Sheinbaum Says
By Óscar Goytia - Wed, 05/21/2025 - 16:22
Mexico will review laws permitting airline overbooking, President Sheinbaum announced, following criticism and complaints against budget carrier Viva
‘Common People:’ The Real-World Risks of AI and Innovation
By Laura Coronado - Mon, 05/12/2025 - 07:00
As Black Mirror's new episode questions AI and ethics, what's the real cost of tech in common people's lives? Laura Coronado explores the issue.

MG Mexico Rolls Out Service Plan Following Viral Complaint
By MBN Staff - Thu, 01/23/2025 - 16:04
MG Mexico has unveiled a customer service improvement plan after a viral incident involving a dissatisfied customer
VW Settles 'Dieselgate' for US$25.3 Million with 10,000 Customers
By Óscar Goytia - Wed, 10/02/2024 - 17:46
Volkswagen has agreed to pay a US$25.3 million settlement in “Dieselgate” scandal to 10,000 customers in Austria