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Mexico Defies Tariffs, AI Pushed Growth: The Year in Retail
By Mariana Allende - Thu, 01/15/2026 - 13:14
Mexico’s retail sector hit record growth in 2025, driven by AI and social commerce, despite tariffs on Asian platforms and leadership changes.
https://mexicobusiness.news/tag/conversational-commerce
More E-Commerce & Retail
Why Real-Time Messaging Is the New Edge During Hot Sale
By Thiago Goncalves - Tue, 06/03/2025 - 08:30
For Hot Sale 2025, messaging drives Mexico’s digital sales. Real-time conversations now define customer experience, writes Thiago Goncalves.
Mexico's Textile Sector Battles Import Competition: Retail Week
By Mariana Allende - Fri, 03/28/2025 - 07:33
This week in retail: Conversational commerce drives e-commerce growth, while the textile sector faces challenges from import competition.
Conversational Commerce Drives E-Commerce in Latin America
By Mariana Allende - Tue, 03/25/2025 - 16:08
Conversational commerce, AI, and messaging apps drive e-commerce growth in Latin America, with Mexico, Brazil, and Argentina leading in adoption.
Marketplaces in the Era of Unified, Intelligent Commerce
By Marcos Pueyrredon - Tue, 03/11/2025 - 06:00
As AI transforms marketplaces into predictive commerce hubs, Mexico’s e-commerce growth demands innovation and automation, writes Marcos Pueyrredon.

AI, Conversational Commerce Transform Customer Service
By Diego Valverde - Tue, 01/07/2025 - 10:10
AI is transforming customer service, automating repetitive tasks while ensuring seamless support, says Sergio Acevedo, CEO, Concepto Móvil.
Conversational AI and Mexico’s Business-Customer Communication
By Daniel Zenteno - Tue, 12/03/2024 - 12:00
Adopting conversational commerce is critical for companies aiming to thrive in Mexico’s digital economy, writes Daniel Zenteno.

AI Agents to Transform Finance and E-Commerce in Latam
By Diego Valverde - Tue, 10/22/2024 - 15:30
Conversational AI eliminates friction, optimizes processes, and accelerates the adoption of financial products, says Jelou AI’s Luis Loaiza.
Google Unveils Suite for Virtual Agents and Customer Service
By Mariana Allende - Thu, 01/11/2024 - 16:57
Google has announced the launch AI solution for retail involving virtual agents and in-store analytics.
CFE SIM Cards, AI Applications, Meta’s Biased Censorship
By Tomás Lujambio - Thu, 12/07/2023 - 10:00
CFE SIM cards extend services to underserved communities, business leaders discuss AI applications, and Meta faces criticism for biased censorship.