Our infrastructure covers the needs of 85 percent of the population in the regions where we operate. We have made sure to be only 10 minutes away from our clients’ homes. Walmex receives over 5 million clients per day, which provides a great opportunity to increase access to health. Our strategy for the healthcare sector follows five pillars: growth, omnichannel, productivity, agility and people’s culture. We are constantly innovating to open new sales channels for our clients and to develop end-to-end strategies that ensure that the product is available as fast as possible. All our decisions are focused on the patient. For us, speaking about health means speaking about well-being, so we treat these topics together. We want our patients to perceive us as experts in our field so they can trust us.
Commercial Director Pharmacy, Health and New Businesses of Walmart, Bodega Aurrera, Superama and Sam’s Club
New sales channels for medications are forcing traditional pharmacies to innovate to stand out and maintain their market share.