Loading...
Loading...
By Jovanni Juárez - Mon, 12/08/2025 - 06:30
Customer-centricity demands listening to real-time customer signals and acting on the customer agenda to drive loyalty, writes Jovanni Juárez.
https://mexicobusiness.news/tag/loyalty
More AI, Cloud & Data
By Rodrigo Stefanini - Wed, 12/03/2025 - 06:00
AI adoption in Latin America requires closing the skills gap through upskilling and human-AI teaming for productivity, writes Rodrigo Stefanini.
By Federico Carrera - Mon, 11/17/2025 - 08:30
Startups must shift hiring from intuition to complementarity to manage growth, investment, and cultural transition, writes Federico Carrera.
By Laura Coronado - Wed, 11/12/2025 - 07:00
Gen Z faces FOBO (Fear of Being Obsolete and a Better Option), challenging their loyalty and career paths. Laura Coronado Contreras explains.
By Emanuel Westdorp - Fri, 10/31/2025 - 08:30
Brand perception is reality. Close the reality gap between promise and delivery with authenticity and coherence, writes Emanuel Westdorp.
By Fernando Lledó - Thu, 10/09/2025 - 07:00
A customer-centric approach is vital in healthcare as strategies like personalization and trust drive loyalty and growth, writes Fernando Lledó.
By MBN Staff - Thu, 08/07/2025 - 13:55
85% of firms are tailoring marketing to Gen Z, who value personalization, social impact, and short, visual, authentic content, says Statista.
By Javier Torre Alcaraz - Thu, 12/14/2023 - 14:00
In today's era, these three pillars — and three tips to achieve them — are essential for job satisfaction and attracting talent, writes Javier Torre.
By Anabell Trejo - Thu, 11/16/2023 - 11:00
Retail analytics is more than a tool; it's the engine of change, bridging the present and the future, writes Anabell Trejo.
By Angela Gómez - Tue, 10/31/2023 - 11:00
The question is not whether we should implement AI but how it can be done strategically and ethically for the benefit of all, writes Angela Gomez.
