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By Mariana Allende - Thu, 10/16/2025 - 09:34
AI agents enhance client loyalty and provide Latin American businesses with the visibility they need to grow, says Zendesk’s Alan Schulte.
https://mexicobusiness.news/tag/zendesk
More Cybersecurity
By Diego Valverde - Thu, 07/03/2025 - 15:10
Most companies treat API security like a corporate addition, until 84% of them are found dangerously exposed, Raidiam report warns.
By MBN Staff - Tue, 05/27/2025 - 16:23
Mexican retailers leverage AI in Hot Sale 2025 to enhance personalization, automate services, forecast demand, and boost customer satisfaction.
By Diego Valverde - Thu, 01/16/2025 - 10:30
This week, AWS opens a new region in Mexico, Gen AI fuels chip demand, and Nvidia partners with IQVIA to advance AI in healthcare.
By Diego Valverde - Mon, 01/13/2025 - 09:30
Seventy-five percent of Mexican consumers would engage more with AI if it offered a personalized experience, reveals Zendesk's study.
By Fernando Mares - Mon, 04/29/2024 - 17:36
As capital raising becomes tougher and technology advances rapidly, leaders discuss strategies for startups and SMEs to keep pace.
By Adriana Alarcón - Thu, 04/25/2024 - 16:42
To stay competitive, companies must integrate online and physical channels seamlessly, as customers are becoming increasingly demanding.
By Jose Molina - Wed, 01/03/2024 - 13:00
Amid fierce competition, creativity has emerged as the driving force that sets successful startups apart, writes José Molina.
By Tomás Lujambio - Fri, 10/06/2023 - 12:45
AI chatbots reshape the way businesses interact with their customers, increasing engagement while maintaining effective and professional interactions.
By José Escobedo - Thu, 06/29/2023 - 12:59
Conversational commerce connects brands and buyers through digital shopping with direct support, marketing and sales, all in one conversation.
