Bridging the AI Gap: From Potential to Implementation

HAYS’ Wage Analysis and Trends Report of 2025 reveals that 56% of organizations in LATAM are recommending AI technologies, yet 81% of employees report not receiving any training or support from their employers to implement AI tools in their work. This gap between AI's potential and its practical use continues to be a challenge in 2025, highlights the report. 

"Last year we identified a significant gap in how organizations were using AI to drive innovation and efficiency. As we approach 2025, this gap remains evident," outlines the report. Compared to 36% of organizations recommending the use of AI in 2024, 56% now do so in 2025, yet 81% employees report not receiving any AI training. Hays Report states that despite AI's transformative potential, many companies are not fully utilizing its capabilities. 

According to HAYS, by the end of 2025, 23% of employees are expected to change their profession or field of expertise due to AI advancements; and 93% of employees are willing to participate in upskilling or reskilling programs to adopt AI technologies in the workplace. MBN reports that by 2030, over 20% of jobs are expected to transform due to shifts in the labor market. As demand for new skills grows, job matching faces an increasing number of challenges. Issues such as misaligned skill frameworks, fragmented labor market data, data privacy concerns, and resistance to emerging technology have made effective job placement more complex.

The adoption of AI skills highlights the need for continuous learning and adaptability in the modern workforce. According to HAYS, organizations that invest in these programs will not only enhance their competitive advantage but also empower their employees to thrive in an AI-driven future. 

In 2024, enrollment in GenAI courses in Mexico quadrupled, reaching 68,000 registrations and positioning the country as the eighth-largest market for GenAI education globally, ahead of Brazil. On average, six learners signed up for GenAI content every minute, a sharp increase from one registration every three minutes in 2023.

The main benefits of AI in the workplace, according to both organizations and employees, include increased productivity and efficiency, support in data analysis, and fostering creativity and idea generation. “That is why we are working to train 1 million Mexicans in cloud technologies,” says Julio Velázquez, Managing Director, Google Cloud Mexico, for MBN. “We are doing this through an extensive range of training and skills development programs that include free courses on our Google Cloud Skills Boost platform, facilitating access to knowledge and learning new skills to anyone in the country who has an internet connection, regardless of their level of experience.” 

The report shows that 44% of organizations remain hesitant to fully implement AI technologies. One major factor contributing to this reluctance is security concerns. Other key barriers include the lack of training and support, ethical and legal issues, intellectual property concerns, and privacy considerations. Addressing these issues through comprehensive policies and support systems is essential for maximizing AI’s potential in the workplace, outlines the report. 

One of the major barriers that prevents organizations from further leveraging the benefits of artificial intelligence is the lack of skills within this technology. An additional challenge is the incredibly rapid advancement of AI, so keeping up means investing and constantly reinventing oneself in increasing one's own skills, says Velázquez.