UPS Launches Global Checkout to Simplify Online Shopping

UPS has announced the launch of UPS Global Checkout, an innovative service that simplifies online shopping from international sellers. With this solution, the company aims to eliminate unexpected additional import costs, providing consumers with full transparency on duties, fees, and taxes before completing their purchase.

Until now, one of the main challenges of international e-commerce has been the uncertainty of import costs, often resulting in unexpected charges upon delivery. UPS Global Checkout addresses this issue by ensuring that buyers know the total amount to be paid upfront, preventing surprises and enhancing the shopping experience.

This service, says UPS, allows for a more efficient and predictable online shopping experience. Additionally, with near real-time updates, the system adapts to changes in tax laws, tariffs, and international duties, ensuring that the reflected costs are accurate and up to date.

UPS Global Checkout is available in 43 origin countries and enables deliveries to over 200 destinations worldwide, offering businesses of all sizes the opportunity to expand globally in a simple and efficient way.

"With UPS Global Checkout, we are making international shopping as easy as shopping in a physical store anywhere in the world. Buyers can now enjoy full transparency and peace of mind, knowing that the final cost of their purchase includes all duties and taxes," says Kate Gutmann, Executive Vice President and President of International, Healthcare, and Supply Chain Solutions, UPS.

UPS Global Checkout offers:

• Guaranteed total cost: Buyers see the final price, including duties, fees, and taxes, before completing their purchase.

• Enhanced customer experience: No surprise charges upon delivery, leading to a better experience and repeat purchases.

• AI-powered accuracy: UPS uses AI to assess items in the shopping cart and calculate the correct duties and taxes.

• Simplified compliance: Helps businesses easily manage international tax and regulatory obligations.

These benefits are particularly relevant given that, according to a survey conducted in the United States and the United Kingdom, 41% of buyers would avoid purchasing from international e-commerce sites if duties and taxes were not clearly specified at checkout.

"This service simplifies the international shipping process and provides Latin American businesses with the opportunity to expand their global presence in a more transparent and efficient way. This not only optimizes the customer experience but also drives e-commerce growth in the region," Rosalva Rivera, Marketing Director, UPS Latin America.