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Tech-Enabled Reverse Logistics Offer Seamless Customer Experience
By Adriana Alarcón - Thu, 10/12/2023 - 08:54
Cutting-edge tech can be leveraged by reverse logistics to ensure seamless returns and customer satisfaction, says Promologistics’ Felipe Ordóñez.
https://mexicobusiness.news/tag/b2c
More E-Commerce & Retail
E-commerce Needs To Offer An Accessible Shopping Experience
By Mariana Allende - Wed, 10/11/2023 - 12:36
Trust and accessibility are essential to grow e-commerce platforms in Latin America, says Natalia Peláez, CEO, BlackSip.
Want to Drive Customer Engagement? Create Meaningful Experiences
By Tomás Lujambio - Wed, 10/04/2023 - 09:00
Users expect 100% digital and personalized experiences; those that do not meet these expectations may lose ground, says emBlue’s Daniel Soldan.
The Power of CX: Riding Mexico's E-Commerce Surge
By Héctor Cárdenas - Wed, 06/21/2023 - 12:00
Consumers need to feel valued and that means ensuring that their purchasing experience online is easy, interesting and safe, writes Héctor Cárdenas.
The Rise of WhatsApp as a Superapp
By Jaime Navarro - Wed, 05/31/2023 - 09:00
Hang on tight, as the next couple of years are going to be crucial for the future of B2C transactions, writes Jaime Navarro.
5 Horsemen of the Apocalypse the Healthtech Entrepreneur Faces
By Victor Gabriel Sánchez - Thu, 05/11/2023 - 12:00
Victor Gabriel Sanchez looks at the important questions to consider and provides recommendations to help healthtech entrepreneurs avoid ‘death.’
Is Your Company Ready to Become a Change-Maker?
By Guillermo Pepe - Wed, 02/15/2023 - 17:00
Private companies across Mexico are investing more every year in their employee’s well-being. How about you? asks Guillermo Pepe.
A Light at the End of the Tunnel For Auto Parts Sector
By Antonio Martin López Díaz - Mon, 10/03/2022 - 15:00
Positive signs point to a pickup in sales and an exit from the doldrums of the pandemic, writes Antonio López Díaz.
Strategic Paradigm Shift Impacts Industrial Real Estate
By Salomon Noble - Wed, 09/28/2022 - 13:00
Converging disruptive forces have created great uncertainty and complex challenges, heralding a new order of things, writes Salomon Noble.
Leveraging Fintech to Close Mexico’s Credit Gap
By Jim McCarthy - Wed, 07/27/2022 - 12:00
Mexico is known for its astronomically high credit card rates, hobbling consumers and small businesses, writes Jim McCarthy. Is fintech the solution?