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By Julio Velázquez - Fri, 04/10/2026 - 06:00
Google Cloud study shows how AI and semantic search can eliminate friction in Mexico’s e-commerce market, writes Julio Velázquez.
https://mexicobusiness.news/tag/chatbots
More AI, Cloud & Data
By Luis Fernando Pelayo - Mon, 04/06/2026 - 06:30
AI boosts business performance via automation and data analysis, increasing productivity and operational efficiency, writes Luis Pelayo.
By Jorge Mandujano - Fri, 03/27/2026 - 07:30
AI success for telecoms requires a strategy-first approach, balancing automation with human empathy to optimize experience, writes Jorge Mandujano.
By Carlos Lozano - Tue, 03/10/2026 - 06:00
What started as a WhatsApp AI meme became a powerful agentic tool for automated penetration testing and reconnaissance, writes Carlos Lozano.
By Sofía Garduño - Thu, 01/08/2026 - 09:25
This week saw leadership changes at COFEPRIS and the introduction of new connectivity tools and AI solutions for mental health.
By MBN Staff - Tue, 12/23/2025 - 11:00
Grupo CISA deploys AI chatbots in Mexico City’s Metrobús to automate validations, cut downtime, and improve fleet availability and service continuity.
By Diego Valverde - Tue, 11/11/2025 - 10:00
Infobip targets Mexico as a priority market, leveraging WhatsApp Business for AI-driven, omnichannel B2C communication across Latin America.
By Rafael Navarro - Thu, 11/06/2025 - 07:00
AI’s true impact lies not in replacing our decisions but in enhancing their quality, depth, and purpose, writes Rafael Navarro.
By Waleed Mohsen - Wed, 11/05/2025 - 07:00
Healthcare AI needs the 'airbag path' — rigorous, independent oversight — to avoid the dangerous 'asbestos risk,' writes Waleed Mohsen.
By Mariana Allende - Thu, 10/16/2025 - 09:34
AI agents enhance client loyalty and provide Latin American businesses with the visibility they need to grow, says Zendesk’s Alan Schulte.
By Diego Valverde - Wed, 10/08/2025 - 15:45
Mexico sees rapid AI adoption with 495,000 companies onboard in a year, but strategic maturity lags, making autonomous AI agents the next challenge.
