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By Sofía Garduño - Thu, 01/08/2026 - 09:25
This week saw leadership changes at COFEPRIS and the introduction of new connectivity tools and AI solutions for mental health.
https://mexicobusiness.news/tag/chatbots
More AI, Cloud & Data
By MBN Staff - Tue, 12/23/2025 - 11:00
Grupo CISA deploys AI chatbots in Mexico City’s Metrobús to automate validations, cut downtime, and improve fleet availability and service continuity.
By Diego Valverde - Tue, 11/11/2025 - 10:00
Infobip targets Mexico as a priority market, leveraging WhatsApp Business for AI-driven, omnichannel B2C communication across Latin America.
By Rafael Navarro - Thu, 11/06/2025 - 07:00
AI’s true impact lies not in replacing our decisions but in enhancing their quality, depth, and purpose, writes Rafael Navarro.
By Waleed Mohsen - Wed, 11/05/2025 - 07:00
Healthcare AI needs the 'airbag path' — rigorous, independent oversight — to avoid the dangerous 'asbestos risk,' writes Waleed Mohsen.
By Mariana Allende - Thu, 10/16/2025 - 09:34
AI agents enhance client loyalty and provide Latin American businesses with the visibility they need to grow, says Zendesk’s Alan Schulte.
By Diego Valverde - Wed, 10/08/2025 - 15:45
Mexico sees rapid AI adoption with 495,000 companies onboard in a year, but strategic maturity lags, making autonomous AI agents the next challenge.
By Diego Valverde - Tue, 09/09/2025 - 11:10
AI solutions, strategic roadmaps, and curated platform integration drive meaningful efficiency and long-term impact, says Nativa’s Alan Bukrinsky.
By Diego Valverde - Wed, 08/27/2025 - 09:15
Mexican consumers are looking for hyper-personalized interactions, with 83% expecting real-time, context-aware communication, says Infobip.
By Diego Valverde - Tue, 08/19/2025 - 11:50
Mexico’s 33.5% tariff on platforms like Temu and Shein is expected to boost local SMEs; sales are projected to rise 50% in the Hot Fashion 2025.
