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Mexico Defies Tariffs, AI Pushed Growth: The Year in Retail
By Mariana Allende - Thu, 01/15/2026 - 13:14
Mexico’s retail sector hit record growth in 2025, driven by AI and social commerce, despite tariffs on Asian platforms and leadership changes.
https://mexicobusiness.news/tag/conversational-commerce
More AI, Cloud & Data
2026: The Year When Data Will Redefine the Value of Sales
By Shelley Pursell - Tue, 01/06/2026 - 08:00
AI is transforming CRM platforms in Mexico and Latin America, prioritizing data quality and conversational commerce, writes Shelley Pursell.
The 5 Engines Redefining the Power of E-Commerce in Latin America
By Héctor Tinjacá - Wed, 12/03/2025 - 06:30
Latin American e-commerce success hinges on 5 levers: AI, RMNs, c-commerce, payment fragmentation, and omnichannel logistics. Hector Tinjacá explains.
Mexico's E-commerce: Why Mobile Logistics is the New Firewall
By Sergio Acevedo - Wed, 11/05/2025 - 09:00
Mexico's e-commerce success hinges on logistics, not sales, and mobile platforms like WhatsApp will lead the charge, writes Sergio Acevedo.
Mexico Sees E‑Commerce Surge Through Mobile and Social Sales
By Mariana Allende - Tue, 09/02/2025 - 07:53
Mexico’s e-commerce surges via mobile, social commerce, TikTok, and BNPL solutions.
AI Conversational Experiences Boost User Personalization: Blip
By Mariana Allende - Mon, 07/28/2025 - 09:54
AI-powered, secure, and personalized WhatsApp conversations can drive sales, loyalty, and efficiency, says Blip’s Thiago Goncalves.
Conversational AIs Streamline Workflows, Identify Client Needs
By Diego Valverde - Thu, 07/24/2025 - 10:30
Companies must first master WhatsApp-based personalization before considering broader omnichannel approaches, says Leadsales’ Roberto Peñacastro.
Tiendanube Invests US$17.5 Million in SME Tools in Mexico, LATAM
By Mariana Allende - Wed, 07/23/2025 - 13:52
Tiendanube launches tools for SMEs in Mexico and Latin America, backed by a US$17.5 million plan. The suite includes payment, chatbot and logistics.
 Co-Created Solutions for AI-Driven Conversational Commerce
By Diego Valverde - Fri, 07/18/2025 - 12:50
Cultural transformation means non-technical teams must co-own digital initiatives, driving adoption and measurable business impact, says Yalutec
Conversational Commerce Boosts E-Commerce Growth: Week in Retail
By Mariana Allende - Thu, 06/05/2025 - 11:20
This week, conversational commerce boosts Hot Sale in Mexico, e-commerce grows 25% yearly, and Shein opts for a Hong Kong IPO.