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By Javier García Iza - Thu, 11/20/2025 - 06:30
Follow the money, don't chase it: To achieve 'infinite marketing ROI,' focus on customer satisfaction and quality, writes Javier García Iza.
https://mexicobusiness.news/tag/customer-satisfaction
More Mobility
By Adriana Alarcón - Tue, 11/19/2024 - 10:10
High precision requires more than technology; it necessitates a deep understanding of each client, says The Optimal Partner’s Francisco Hornauer.
By Óscar Goytia - Mon, 11/18/2024 - 10:40
Mexico’s auto market evolves as Millennials and Gen Z reshape sales and aftersales strategies
By Anmol Motwani - Tue, 10/29/2024 - 09:59
Amazon launches the "Bureaucracy Mailbox" to enhance employee engagement, enabling workers to report inefficiencies and streamline operations.
By MBN Staff - Mon, 09/02/2024 - 14:04
Uber for Business saw 30% growth in Mexico in 1H24, serving over 11,000 companies nationwide
By Óscar Goytia - Wed, 08/28/2024 - 16:25
Consumer behavior has changed dramatically in recent years and brands need to adapt to those changes, says Mazda México’s Miguel Barbeyto.
By Óscar Goytia - Fri, 08/23/2024 - 11:59
Chinese automotive brands are facing rising customer complaints in Mexico, says PROFECO.
By MBN Staff - Thu, 07/11/2024 - 13:12
Latin America leads in AI adoption with 56% of companies benefiting from chatbot integration, according to Infobip
By Diego Valverde - Thu, 06/20/2024 - 10:00
Nokia looking to connect Mexico's data centers, AT&T shifts to Oracle Cloud infrastructure, while Meta halts EU AI data collection
By MBN Staff - Wed, 05/29/2024 - 13:18
46% of Mexican companies have adopted AI to boost their online reputation management, according to Capterra
