Loading...

Loading...

MB Launches Mexico AI, Cloud, and Data Summit 2023
By Tomás Lujambio - Fri, 10/27/2023 - 17:14
Key players from Mexico’s tech industry gathered to discuss emerging tech, infrastructure modernization, and data-driven decision-making.
https://mexicobusiness.news/tag/genesys
More Tech
Advancing IoT Analytics Through Edge-Cloud Synergy
By Reneé Lerma - Wed, 10/25/2023 - 18:22
The fusion of edge and cloud computing assumes a pivotal role in amplifying the efficacy of real-time data processing for IoT analytics.

Delivering Hyper Personalized CX By Orchestrating Experiences
By Antonio Gozain - Wed, 11/09/2022 - 19:00
In today’s competitive retail landscape, companies must offer value through the orchestration of the client experience, says Genesys’ Óscar Parra.
Empathy the Key to Customer Loyalty
By Sofía Hanna - Wed, 02/23/2022 - 10:27
Genesys is innovating in the customer service sector by adding empathy to the equation, says Rafael Sanchez.
Consumers Now Look for Empathy in Brands: Genesys
By Andrea Villar - Tue, 08/17/2021 - 09:00
As the pandemic caused human connections to deteriorate, users in Latin America are seeking empathy from their brands, a Genesys study revealed
Customization, Key to Customer Engagement in the Digital Era
By Andrea Villar - Mon, 06/07/2021 - 05:00
Engaging consumers today requires more than just a good marketing hook. Personalization and immediacy are key to doing so successfully.
Digital Journey, Trend or Strategy
By Marcela Muñoz - Fri, 06/04/2021 - 17:09
Digital transformation expert Genesys details how companies should tackle their digital journey.
Revenue, Profitability, Cost-Reduction: Goals of Digital Journeys
By Alejandro Enríquez - Wed, 05/26/2021 - 14:28
Digital transformation expert Genesys details how companies should tackle their digital journey.
Digital Clients Demand Digital Services, Communication
By - Wed, 05/08/2019 - 12:58
SRL Soluciones is a Mexican technology company specialized in helping companies improve their customer service experience.
Patient Experience an Overlooked Area in Healthcare
By - Wed, 09/05/2018 - 17:42
Genesys develops cloud-based and on-site software for customer engagement. It provides software to over 10,000 clients in 100 countries in the areas