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By Diego Valverde - Thu, 11/20/2025 - 13:02
Mexico accelerates data center growth and launches a national LLM, while Google prepares its first AI lab in the country for 2026.
https://mexicobusiness.news/tag/genesys
More AI, Cloud & Data
By MBN Staff - Fri, 11/14/2025 - 09:50
Genesys opens a new AWS Cloud Region in Queretaro to boost AI, ensure data sovereignty, and expand customer experience services in Latin America.
By Diego Valverde - Thu, 09/18/2025 - 13:08
This week, Mexico ranks as the eighth global AI goods exporter, Genesys to open a data center, and OpenAI and Oracle invest in AI infrastructure.
By MBN Staff - Fri, 09/12/2025 - 13:00
Genesys to launch Mexico data center and roll out Agentic AI, boosting customer experience through advanced orchestration solutions
By Diego Valverde - Wed, 08/27/2025 - 09:15
Mexican consumers are looking for hyper-personalized interactions, with 83% expecting real-time, context-aware communication, says Infobip.
By Tomás Lujambio - Fri, 10/27/2023 - 17:14
Key players from Mexico’s tech industry gathered to discuss emerging tech, infrastructure modernization, and data-driven decision-making.
By Reneé Lerma - Wed, 10/25/2023 - 18:22
The fusion of edge and cloud computing assumes a pivotal role in amplifying the efficacy of real-time data processing for IoT analytics.
By Antonio Gozain - Wed, 11/09/2022 - 19:00
In today’s competitive retail landscape, companies must offer value through the orchestration of the client experience, says Genesys’ Óscar Parra.
By Sofía Hanna - Wed, 02/23/2022 - 10:27
Genesys is innovating in the customer service sector by adding empathy to the equation, says Rafael Sanchez.
By Andrea Villar - Tue, 08/17/2021 - 09:00
As the pandemic caused human connections to deteriorate, users in Latin America are seeking empathy from their brands, a Genesys study revealed
